A Ten Star Agent Who Went Above and Beyond

Kimberlee is a 10 star agent!  Too bad you can only give 5 stars.  Kimberlee represented us when we bought a condo and sold our home.   Once she had our listing, she took extraordinary lengths to prep the house.  Without our involvement, she got 3 quotes for stagers. She assessed the bids and helped guide us to pick the most cost effective person.   When the house needed painting,  she handled all of the bids and her staff oversaw the whole house painting project.  When it came to making pictures, when the other agent whom i asked to be involved did not hire someone ,  she came in personally with her photographer and got the photos redone. Even though she was carrying the load, she was gracious in allowing me to suggest a Chinese broker to broaden the marketing even though it would hurt her commission. We ended up firing that agent for nonperformance and throughout, she kept us isolated from all the drama going on behind the scenes. At every instance, she went above and beyond. When offers came in, she was strategic and made things happen so a deal was consummated with one of the first offers. I have been around buying or selling homes for over 30 years, and she is truly exceptional. For the Newport/south Orange County area, she has earned by perpetual loyalty for any future transactions! She is very client focused and things about the long term relationship. She is truly a 10 star agent!

— Ken K., Newport Beach